Ochil View Housing Association

How To Complain

Ochil View Housing Association follow the Scottish Public Services Ombudsman’s Model Complaints Handling Procedure. Please find a copy of our Service Users Complaint Handling procedure however, a full copy of the procedure is available on our website

Service users complaint handling policy

If you would like to make a complaint about the service you have received from us, you can do so using whichever contact method you would prefer.