Grampian Housing Association

Comments, Complaints and Compliments

We are committed to providing a first class service and useful information to all customers in a responsible and courteous manner.

We strive to continually improve the service we provide and that is why it is important that you tell us if something goes wrong. It may be that you are dissatisfied with a particular service or maybe you are pleased with the service but think it could be even better. If you have a thought or experience that you would like to share with us then we would like to hear about it. In return we will let you know what we have learned and the changes we have made as a result of your feedback.

View our complaints handling procedure here: